FAQs

The best images - on the best paper

FAQ

Most frequent questions and answers

Shipping in the UK should not take any longer than 14 days. International shipping no more than 21 days. This is the maximum amount of time it could take, the reality is that it should be with you much quicker than this.

We can ship your photos anywhere in the world within reason.

We are not offering frames on our photos at the moment. The framing of such high quality photos is a very personal thing, and you need to pick the frame that best works for the environment that you are going to put it in.

We offer our photos in one of three standard sizes (square, portrait and landscape) the photo will dictate which one of these we will offer it in. If you would like to talk to us about having a different size image produced this is something that we can talk to you about. Drop us a line at info@pickart.co.uk

    • For all refunds we follow the distance selling regulations set out in the Consumer Contracts Regulations 2013.
    • Your right to cancel
      • Your right to cancel an order for goods starts the moment you place your order and ends 14 days from the day you receive your goods. You then have a further 14 days to actually send the goods back.
    • Your right to a refund
      • We refund within 14 days of getting the goods back from you. We reserve the right to make a deduction from the amount refunded if the value of the goods has been reduced as a result of you handling the goods more than was necessary.
    • Costs of returning your online order
      • You are responsible for the costs of returning goods ordered online. In the unlikely event one of our products was delivered to you damage we will cover the costs of returning the goods to us.
    • Return Process
      • If you wish to return an item please email us at info@pickart.co.uk with full details of the purchase to be refunded
    • Exclusions
      • Statutory exclusions apply for contracts for bespoke and customised goods.

Images that originate from film are made by scanning at high resolution from the original transparency or negative. The digital files are then cleaned and dusted and may be colour balanced or retouched according to the photographer/art director’s instruction. Images taken on digital cameras skip the scanning process but the rest is the same. See the caption for further details.

Owning a limited edition print is something special, its your opportunity to own a bit of rock history. We do not want to offer mass produced images that have no value, we want to offer something special that you will value forever.